8. There is a problem with my order, what do I do? If your order was received incorrectly Please click on and a customer service representative will notify you once the issue has been resolved. Have more questions? Submit a request Comments Jaeann1 Delete Edit March 25, 2014 17:18 MY PROBLEM IS I HAVEN'T RECEIVED MY ORDER. I PLACED AN ORDER ON 3/2/2014. CONFORMATION # 243524384. CHARGED TO MY AMX CARD. ITEM PURCHASED IS AN ATOMS RX FOR $69. SO FAR I CAN'T GET ANYONE TO RESPOND TO ME IN ANY FORM. I REALLY THOUGHT GROUPON WAS A BETTER COMPANY. DrJ 86 Delete Edit March 25, 2014 18:55 I received a defect battery as part of my bundle. How do I get it replaced? Jennifer Heath Delete Edit March 28, 2014 10:17 My battery appears defective as well on my brand new purchase. How can this get replaced? When charging the red led light, flashes back and forth to green, then stays on green. Then the atmos is flashing 10 times and shuts off. Please help. ed bunnell Delete Edit April 02, 2014 00:02 I bought a Atmos Pike Cartridge – 510 Thread and it leaks in the airway. It gets oil in my mouth. can you send a replacement/ Devin Carroll Delete Edit April 16, 2014 17:41 I have the same issue as ed bunnel, but with my Atmos nano. My thread for the oil piece doesn't screw on all the way and it leaks. Can I have a replacement sent to me? Please sign in to leave a comment.